What Built Your Business Won't Grow It

You built something that works.
Now it runs on you: Your memory. Your judgment. Your presence.
And that's standing between where you are and where you want to be.

Kedge Advisors provides operational consulting and compliance documentation for growing businesses in the Phoenix area.

The Operational Audit

Find Out Exactly Why You're Still Doing Everything Yourself

You're fighting fires that shouldn't exist. Decisions stack up because they all funnel through you. Somebody who's genuinely good at their job still can't move without your sign-off.

You know something's off — you just can't see the shape of it from inside it.

That's what the Operational Audit is for.

We spend 3–4 days inside your business — watching how work actually happens, not how the org chart says it should. Then we hand you a plain-language report: exactly where the friction is, why it's there, and what to fix first.

What we look at:

Are you finding out about problems after they're already expensive? — or do you have real visibility before they blow up.
Is there a real management layer between you and the front line? — or does everything still land on your desk.
Does your business run on documented systems — or on what's in people's heads? — and what happens the day that person doesn't show up.

See The Full Diagnostic Framework

Also covered in your audit:

Delegation patterns (is it a trust problem, a process problem, or both)
Communication structure (does your team on the same page or are there constant gaps)

The details:

Flat fee, fixed scope
3–4 days on-site
Written findings report delivered in 1-3 weeks
No jargon, no generic recommendations — every finding is specific to your business

What About Implementation?

Some owners want a partner to make sure the plan doesn't quietly die once daily chaos pulls your attention back.

That's Phase II — an optional 3–6 month retainer where we help hold the plan accountable.

We're not here to become your operator or carve out a permanent role in your organization. We're the outside eye that keeps you honest about your own plan. Hard stop at six months unless we agree otherwise.

How It Works

1. Call — Free 30-minute conversation. Bring the situation, we'll figure out if we're a fit.

2. Diagnostic — Flat fee, fixed scope, clear timeline.

3. Report & Next Steps — You get a specific plan. Implementation support is available if you want it — never required.

Book a No-Obligation Operational Assessment

Other Service Areas

Construction & Contracting

If you're a GC or specialty contractor doing $1M–$10M, this probably sounds familiar: nobody really knows what a job cost until it's already finished. Bids get missed because nothing's tracking the window. Change orders slip through because the paperwork didn't keep up. A sub's insurance lapses and nobody caught it.

You're not bad at this. Your back office just never caught up to your field operation.

We fix the five things that quietly eat contractor margin:

Project visibility
Bid management
Job costing
Change order discipline
Subcontractor compliance tracking

How We Handle Job Costing

Job costing is the highest-return fix we see in construction.

We configure QuickBooks for accurate phase-level cost tracking and connect it to time-tracking tools your crews will actually use — not tools that look good in a demo and die in week two.

First 90 days builds the data. By month six, you're bidding off real cost history instead of a gut feeling.

Fractional COO

Ongoing Operational Leadership — Without the Executive Salary

Some businesses don't need a one-time diagnostic. They need someone steady running point on the systems, processes, and people decisions every month — but aren't ready to carry a full-time executive on payroll.

That's a fractional COO engagement. Not a project. An ongoing relationship, scoped to what your business actually needs.

The details:

Monthly retainer
Scope and hours defined before we start
Let's talk first — this isn't the right fit for everyone, and we'll tell you if it isn't

Targeted Deliverables

Specific Problems. Specific Fixes.

Don't need the full audit? These stand alone.

All targeted deliverables: flat fee, scoped before we start.

SOPs &
Process Mapping

The knowledge running your business lives in your team's heads. When someone's out sick — or leaves — that knowledge walks out with them.

We interview the people doing the work and write procedures your business owns permanently.

Org Chart &
Role Clarity

Unclear roles create friction everywhere — hiring, delegation, performance reviews.

We map what's actually happening against what's supposed to happen and hand you a clean org chart you can use immediately.

Meeting & Comms Structure

Most 10–70 person businesses have no real reporting rhythm — just you, asking around, hoping someone tells you what's going on.

We build a meeting cadence and comms stack sized to your business, giving you visibility without burying your team in meetings.

AI
Implementation

When one workflow is quietly eating hours it shouldn't, we map it, find the friction, and fix it — with established AI tools, not experimental software from unproven startups.

Compliance Documentation

The Document That Checks a Box vs. the One That Actually Works

Most compliance paperwork is written to satisfy an auditor, not to survive an actual emergency. We only write the second kind.

OSHA Emergency Action Plan

Required by federal law for every business with 10+ employees (OSHA 29 CFR 1910.38). Most businesses either don't have one, or have one that stopped matching their real operations years ago. You find out it doesn't hold up exactly when you need it to — during an OSHA visit, an incident, or an insurance review.

We do an on-site assessment and write a compliant EAP specific to your facility and headcount.

Delivered within 2 weeks of site visit
Flat fee
Built by a certified Firefighter, and FEMA-certified emergency response officer — not a template vendor

Business Continuity Plan

A BCP documents how you keep operating when something goes wrong — a system failure, a key person suddenly gone, a facility you can't access, a supply chain break. Usually the trigger is an insurance requirement, a lender condition, a client contract — or a close call you don't want to repeat.

We write BCP documentation that reflects how your organization actually runs and can survive an audit or insurance review.

Flat fee, scope based on size and complexity
Our founder brings FEMA continuity plan training and the experience of developing continuity plans for US Members of Congress

Still Unsure?

You don't need to diagnose your own business before calling us.
Tell us what's going on. We'll tell you honestly whether we can help — and what that would look like.

Schedule a Discussion

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